Furlenco Escalation form

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We are really sorry that you are here. Incase you are not satisfied with the resolutions offered so far you can fill this escalation form and we will respond within 4 business hours (10am to 7pm). We encourage you to go through our Help Center to get an answer to (mostly) all the FAQs for quicker assistance. Please do explore all the self help features on the Furlenco app like creating a pickup, creating a repair/service/replacement, completing your KYC registration and a host of other value added services.

Name

Registered Email id *

Registered Contact number *

Brand *

Furlenco Rental

UNLMTD by Furlenco

Buy new from Furlenco

Issue type (Please select a valid reason to expedite the resolution) *

KYC registration pending/rejected

Delay in delivery or Incomplete order delivered

Product delivered but Installation not done

Issue with Appliances - Washing Machine / Refrigerator / TV / Microwave / Water Purifier

Issues with furniture - Bed / Wardrobe / Couch / Study / Dining etc

Unable to create and schedule pickup from the app

Pickup Activity Cancelled/Delayed

Incomplete Pickup done - all products not picked

Unable to reschedule order from the app

Order rescheduled without information

Unable to renew my subscription - Renewal

Invoice clarification

Refund related

Want to buy out the rented furniture

Value added services - FCash / Flexi benefit paas / Furlenco care / relocate or change

If you wish to add something else please use the text box below.

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